Gartner predicts that the global software-as-a-service market will grow by 14.1% this year to $8.5 billion, with the delivery model taking a 26% share of total CRM sector revenues.
SaaS accounted for 24% of total CRM sales last year, with penetration levels ranging from between 11% and nearly 40% depending on the sub-segment.
In the latest of our series of videos from the Business Cloud Summit 09, we talk to customers on the frontline of the Cloud.
We said that 2009 was the Year of the Cloud. We were wrong. In reality it was a year of the Cloud, albeit an important year. It was the year that Cloud Computing adoption gained sufficient traction that even if your organisation hadn't begun to roll out Cloud-based technologies, it needed at least to put them on the corporate agenda for consideration.
It was against this backdrop that the first Business Cloud Summit was held. Reflecting the greater and more mainstream take-up of Cloud Computing, this year's Business Cloud Summit is very much The Business Cloud – One Year On! We're going to be hearing from even more of the increasingly established and experienced practitioners of Cloud Computing in both the private and public sectors. You really won't want to miss this... Read more.