SuccessFactors is eating its own dog food by putting its back office into The Cloud through use of Netsuite's OneWorld.
The Cloud-based talent and performance management firm is using NetSuite OneWorld for ERP, general ledger, revenue recognition, foreign subsidiary consolidation, expenditures and approvals, and providing data for reporting and analysis. More than 100 SuccessFactors employees use NetSuite for business-critical activities, including deeper and more immediate insight into the company's direction and financial processes.
SuccessFactors reckons it's saving $250,000 annually on IT staff and is integrating its multi-national sales operations with NetSuite at a cost which is one-third less than conventional, on-premise solutions. The firm had previously used QuickBooks but found that it lacked the scalability needed to support the firm's rapid growth.
SuccessFactors has more than a dozen sales offices worldwide, but initially relied on local bookkeepers, spreadsheets, and manual import processes to consolidate international results. Local bookkeepers are now be able to work with the same financial controls and live data without extensive retraining.
"The bottom line is that we now use a world-class SaaS ERP system in NetSuite OneWorld for some of our financial controls and consolidation of our multiple subsidiaries in North and Latin America, Europe and Asia-Pacific, and yet we still find the system intuitive and easy to use," said Brian Kinion, Vice President and Controller of SuccessFactors. "We are able to get new users up to speed very quickly, and that is key as our overseas expansion continues."
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