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RightNow demands rivals come out and proud to deliver on Cloud promise

Posted by admin in Applications on Fri, 05/03/2010 - 16:38
  • Users of Cloud applications might think they have more freedom and flexibility than users of on premise software, but they're wrong, reckons RightNow's Greg Gianforte.
Customers might think they automatically have flexibility and price elasticity with Cloud applications deals, but in reality many are no better than the lock-in contracts of the enterprise software old guard. 
 
That was the rallying cry of Greg Gianforte, CEO of Cloud CRM firm RightNow as he launched the firm's  Cloud Services Agreement (CSA). Gianforte called it a reinvention of service agreements with clients, and urged rivals in the Cloud Computing game to rise to the "Cloud Challenge" and be out and proud as a true Cloud vendor.
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Business Cloud Summit 2009

In the latest of our series of videos from the Business Cloud Summit 09, we talk to customers on the frontline of the Cloud.

Business Cloud Summit 2010- the Business Cloud one year on!

We said that 2009 was the Year of the Cloud. We were wrong. In reality it was a year of the Cloud, albeit an important year. It was the year that Cloud Computing adoption gained sufficient traction that even if your organisation hadn't begun to roll out Cloud-based technologies, it needed at least to put them on the corporate agenda for consideration. 

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