SaaS suite provider NetSuite is claiming more successes over rivals Sage and Salesforce.com in persuading their UK customers to switch their ERP and CRM supplier.
The US SaaS firm has issued a list of UK companies who have chosen NetSuite over disparate business management applications such as Sage Line 50, QuickBooks and software from Salesforce.com.
They include:
Innovise, a fast-growing supplier of managed IT solutions and workforce management software to the small and medium-size enterprise market, has switched from a combination of Salesforce.com and Maximizer to NetSuite OneWorld to enhance its financial data security, increase business performance visibility and improve sales and account management. Graeme Hughes, Head of Sales & Marketing for Innovise’s software division, said: "Our use of NetSuite OneWorld has immediately stopped duplication of effort — saving a third of our time just through the reduction in administration between sales and finance. It has also improved our financial accuracy by eliminating the errors that are inherent with manual processing"
Rapid Platforms, a worldwide provider of cherry pickers, access platforms and hoisting equipment, was using a combination of ACT! and Sage Line 50, but the company soon needed new software to increase efficiency, but became a NetSuite customer in September. "I chose NetSuite because it allows my staff to view our key performance indicators exactly as I do so we can work together to improve them" said Alistair Jordan, Director, Rapid Platforms. "With NetSuite, Rapid Platforms has automated many of our processes and managed to stop information from slipping through the gaps. Now all our employees are working through the same system and we’ll have NetSuite integrated with our in-house hiring and vehicle tracking systems as well"
Gradwell, a leading provider of voice over IP (VoIP) since 1998. Gradwell builds and manages 'intelligent' Internet systems that support a business’ need for broadband, email, domains, web hosting and telecoms services, found that its use of QuickBooks couldn't keep up with its headcount growth. "We chose NetSuite because it simply does everything" said Peter Gradwell, Managing Director of Gradwell. "If we had continued having lots of separate systems, we would be running round going crazy. We switched from a combination of QuickBooks, e-Support and various in-house packages to the one system of NetSuite. Since then it has been helping us with many areas of our business including invoicing, key performance indicators and reporting, which used to be a highly work-intensive process with our previous software"
Sweet Squared took over the distribution rights for U.S.-headquartered professional nail products and services company Creative Nail Design from another company in September 2007;With over 20,000 direct customers in its database and three sub-distributors, the company needed a system to run the business straight away. "Before NetSuite we used a number of different systems which made it really difficult to get the information we needed to run our business smoothly" said Kate Linley, Financial Controller for Sweet Squared. "Now I’ve got the information at the push of a button. The detail is better, there’s more of it and there’s less margin for human error. We can easily create reports to do weekly, monthly or even yearly comparisons. That’s the beauty of it."
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