Virgin and Savvis target virtual datacentre market

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Network services company Virgin Media Business and Cloud services provider Savvis have launched a partnership that welds the former’s network infrastructure to the latter’s compute resource provision capabilities to create a new Virtual Private Datacentre (VPDC) that is very precisely targeted as a specific set of potential customers: businesses on the high end of `medium’ and the low end of `large’.

The target is, in fact a pragmatically sensible option for the pairing of enterprises with between 250 and 1,000 seats, though it has to be said, it took a bit of deducing from the press conference announcing it. In essence, what is happening is that Virgin wants to exploit its high performance, all fibre-optic UK communications network as the glue for cloud-based virtual private datacentres.

The company has already invested some £13bn in building it out around the country and it already forms the basis of its successful consumer entertainment services and the Big Red Internet service it offers. Connectivity is available in the 100M/bit range and more, particularly as the company feels most business users will need to user the network during the day, which is a slack time for consumer utilisation.

Some of the confusion at the press conference stemmed from a statement from Virgin that the virtual datacentre service would be available to users on an absolute pay-per-use basis. Set up a new service - using an interface which in demonstration at least was extremely clear and straight forward, is not only simple but also presents the user with the cost of the resources to be deployed – and the billing engine runs until the instruction is given to stop.

So a service requirement could in theory be defined, implemented, run and then torn down in the space of a morning, with only a morning’s worth of time to pay for. But this example is essentially the `development and test’ service model originally defined by Amazon for its EC2 service, where applications developers often require resources for a fixed period of time to evaluate and test work-in-progress.

Here, short-term resource rental in the Cloudmakes absolute economic sense. In practice, of course, the situation will be somewhat different for most business users, who will be looking to establish business systems and processes that run regularly if not continuously, and where a longer term contract-based relationship is the more likely option. This is also likely to be the long term target for the Virgin-Savvis partnership.

But the strict pay-per-use model is in fact a core part of the partnership’s initial marketing plan and its target of 250 to 1,000-seat enterprises. While it would appear to be an ideal platform for a wide range of businesses, from the smallest to the largest, that does not make a good starting point for marketing the new operation, as Virgin Media Business MD, Mark Heraghty, explained.   

In practice it costs the same to lay a cable from the street to the premises whether it be for a small business or a large business. Trenches have to be dug and made good, and the cable is the same for both. But the revenue generated by a small business will be less than large one, so the installation costs absorb a much higher percentage, so that is not a good market to start the new venture with. Above 1,000 seats, the IT departments of those larger enterprises are more likely to want to organise and engineer the Cloud requirements themselves. So the target is those enterprises now looking to move into the Cloud. They will have already invested heavily in virtualisation and are now finding that their on-premise resources are reaching capacity. They are considering what to do next.
 
In these circumstances that Amazon-like model then does make sense. Potential long term customers can test and evaluate both the service and the efficacy of their applications mix in the Cloud, using the interface to build a suitable test environment, uploading an already virtualised application and some test data, and evaluate the results.
 
Adding resources to a successful test, is then straightforward, and an unsuccessful test can be terminated at minimum cost. This should then give enterprises the ability to transition to the Cloud in the way best suited to their operations, for example starting by using the Virgin-Savvis Virtual Datacentre as a burst-capacity environment. Without giving anything away, Heraghty also indicated that the partnership had definite plans to expand the services next year.
 
One obvious possibility is to try and work with the many SaaS service providers that Savvis already hosts, using them as the basis of aggregated services aimed at definable market opportunities. This would be one approach to the small business sector, where an aggregated package of services appropriate to the needs of a business sector could be a relatively easy and more cost-effective sell. It would also map well onto Virgin’s well-established branding model of using the name, so I suspect it will not be out of the question that the equivalent of `Virgin Corner Shop’ could appear as a branded service offering at some time in the not too distant future.
 
The service will be available in three grades of service level, with the top, Premium, grade offering 99.995 up time. Both Virgin and Savvis also have extensive track records of providing services for the public sector, ranging from local government, through to police forces and the military and therefore claim to be able to meet the most stringent security requirements.

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