When IBM ditched Siebel for SugarCRM, it was an "earthquake" in the CRM sector that gave Salesforce.com a credible new rival.
Infosys launches new Cloud-based digital marketing platform in partnership with advertising giant WPP.
Marketing Cloud specialist Marketo is seeking to "redefine" marketing automation again.
Huddle's Simon O'Kane explains the Cloud's role in collaboration's growth and how Huddle fits into the increasingly crowded collaboration vendor space.
Salesforce.com is hoping to level the playing field for small to medium sized businesses with the launch of its new customer service dashboard.
Neil Davey chats with Netsuite CEO Zach Nelson about the Cloud and the need for a single suite approach.
Did you miss this year's Business Cloud Summit? Here's a taster with Microsoft's Rob Fraser.
Did you miss this year's Business Cloud Summit? Here's a taster with Salesforce.com's Peter Coffee.
Salesforce.com has used its record-breaking Cloudforce New York event to reveal its latest social enterprise initiative - the Radian6 Social Marketing Cloud.
Marketo has picked up a fresh round of funding as it sets out to define new categories of business computing.
From Cloud atheist to Cloud evangelist - now Oracle's snapped up RightNow for its Public Cloud.
Kevin Paschuck, VP public sector, RightNow Technologies, discusses the benefits of the Cloud for customer experience in the public sector.
In the build-up to the BusinessCloud Summit, the NetSuite CEO discusses the themes that have defined 2011.
Much has been discussed about customer-company communication over social media, but what about internal use of social media in the Cloud?
Dan Burton shares his thoughts on the EU's data transfer rules, and what he hopes to see in the UK's next ICT strategy.
Marc Benioff has launched a staunch defence of the accounting practices of Salesforce.com and other Cloud businesses.
Salesforce.com's batting its eyes at developers and tying its platform to the social enterprise.
Salesforce.com partners are lining up to flesh out and endorse the firm's social enterprise vision.
A little bit of politics as the White House sits down with European Commission at Dreamforce.
Salesforce.com CEO Marc Benioff outlined dream and nightmare scenarios for the social-powered future in his Dreamforce keynote.
