Organisations should consider a service-oriented integration approach if they want to reap the maximum benefits from Cloud CRM offerings, suggests David Akka, Managing Director, UK, Eire, Nordics, Magic Software UK.
The growth of The Cloud is now proving to be a lifesaver as the recession continues to bite into enterprise IT budgets. What company (or department, for that matter)—regardless of industry—would not want to adopt a proven, off-the-shelf solution that can be quickly configured, with minimal investment and setup, to match its needs?
The good thing about standards is there are so many of them to choose from. But what's the balance between standardisation and innovation? 