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Martin Banks's picture

Salesforce puts service desk in a phone

No hiding place – now customers can be supported from just about anywhere, any time
Stuart Lauchlan's picture

The Emerald Cloud floats high

The Irish government wants Cloud to be emerald green - and it's doing a damn good job at achieving this so far.
Stuart Lauchlan's picture

Born-again Benioff

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Not into the Cloud yet? Too late - we're moving on to the next thing, says Salesforce.com.
Stuart Lauchlan's picture

Microsoft: "all in" for Cloud Computing

It's been a long (long) time coming, but finally the rest of the world gets to catch up with the US and sign up for Microsoft Dynamics CRM Online! Well, large ...
Stuart Lauchlan's picture

RightNow: Social media revenues gathering pace as upgrades announced

RightNow Technologies is continuing its social media crusade by enhancing its software-as-a-service-based offerings to make it easier for business-to-consumer ...
Stuart Lauchlan's picture

Dreamforce 2009: Chattering with Lindsey Armstrong

Lindsey Armstrong, Salesforce.com's EVP of international enterprise sales, sat down to chatter with Stuart Lauchlan at the Dreamforce conference in San Francis...
Stuart Lauchlan's picture

NetSuite moves into Social ERP

NetSuite has become the latest Cloud vendor to pump up its social networking capabilities by tying up sales intelligence firm InsideView to create a so-called&...
Stuart Lauchlan's picture

Opinion: We are The Cloud

When Twitter went down to a denial of service attack last week, it became a national news story. But most heard it first via platforms such as Facebook, as peo...
Stuart Lauchlan's picture

Interview: Kishore Swaminathan, Accenture

As the chief scientist of Accenture, Dr. Kishore Swaminathan defines Accenture's Technology Vision and helps set Accenture's technology and research agenda. Bus...

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