SLA
When it comes to deciding on the Cloud, there are ways to identify the good from the bad providers...
What can be done to ensure that the SLAs we agreed upon actually mean what I thought they did?
Central to offering a flexible Cloud service is communication, says Keith Bates of the Cloud Computing Centre.
The Cloud is all about service provision, but the all important Service Level Agreements (SLAs) used to measure its performance and capabilities still have ver...
Customers might think they automatically have flexibility and price elasticity with Cloud applications deals, but in reality many are no better than the lock-i...