RightNow Technologies
RightNow Technologies has rewritten its interactive voice response applications from the ground up in order to provide contact centre customers with a more per...
RightNow has unveiled what the software-as-a-service provider is describing as a ‘customer experience cloud platform’ to enable clients to build, r...
RightNow Technologies has added mobile support to its CRM software-as-a-service offerings in order to enable consumers to interact with brands while they are o...
RightNow Technologies has updated its Cloud CRM offering with its August 09 release, boasting new graphical workflow capabilities and enhanced social media mon...
Having a Cloud Computing offering is attracting executive interest at the highest levels, reckons Greg Gianforte, CEO of RightNow Technologies.
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Independent rail ticket retailer thetrainline.com was the recent winner of the Gartner CRM Excellence Award, after using RightNow Technologies Cloud-based softw...
Cloud Computing is the latest manifestation of living on the fault line, argues RightNow Technologies David Vap.
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