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RightNow

Charity donates Cloudy advice

2010-07-09 11:35
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The Teacher Support Network shares the benefit of its experience rolling out a CRM system.

RightNow: Social media revenues gathering pace as upgrades announced

2010-02-17 15:50
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RightNow has enhanced its administration tools to enable social media users to comment on, add to or rate answers to frequently asked questions held in customers’ knowledgebases.

Gianforte's crusade against bad experiences

2010-02-04 15:01
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RightNow Technologies CEO Greg Gianforte has a simple objective: he wants to “rid the world of bad experiences”.

Salesforce.com: the hunted becomes the hunter?

2010-01-14 12:52
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Salesforce.com has money to spend, but what - or who - to spend it on? Is Cloud M&A activity going to be the story of 2010?

RightNow Summit: songs of social media, Cloud Computing and broken guitars

2009-11-04 12:39
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RightNow rocked up in Brighton this week to talk about Cloud, social media and the price of damaging country and western singers guitars.

Customers are the real Cloud proof point, says RightNow CEO Gianforte

2009-10-26 12:54
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Social networking is at the top of the corporate agenda, according to Greg Gianforte. But the RightNow CEO has his doubts about other vendors claims...

IBM expands Cloud push

2009-06-19 09:35
IBM  this week ramped up its Cloud Computing push with a drive into services that help organisation develop and test their own private Clouds. IBM is...

RightNow debuts business intelligence

2009-05-22 11:31
RightNow Technologies has debuted browser-based business intelligence and Twitter monitoring tools in its latest quarterly upgrade. The upgrade finds ...

Interview: Jason Mittelstaedt, RightNow

2009-04-02 13:37
BusinessCloud9 sat down with RightNow Technologies Jason Mittelstaedt recently to get an update on the firm's current perception of the SaaS marketpla...

Land and expand, says RightNow

2009-02-05 16:50
It's a tough economic climate out there, but a 'land and expand' strategy is delivering customers for RightNow Technologies. “Our sales teams delive...
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Business Cloud Summit 2009

In the latest of our series of videos from the Business Cloud Summit 09, we talk to customers on the frontline of the Cloud.

Business Cloud Summit 2010- the Business Cloud one year on!

We said that 2009 was the Year of the Cloud. We were wrong. In reality it was a year of the Cloud, albeit an important year. It was the year that Cloud Computing adoption gained sufficient traction that even if your organisation hadn't begun to roll out Cloud-based technologies, it needed at least to put them on the corporate agenda for consideration. 

It was against this backdrop that the first Business Cloud Summit was held. Reflecting the greater and more mainstream take-up of Cloud Computing, this year's Business Cloud Summit is very much The Business Cloud – One Year On! We're going to be hearing from even more of the increasingly established and experienced practitioners of Cloud Computing in both the private and public sectors.  You really won't want to miss this... Read more.