contracts
The very nature of the Cloud means that contracts between users and service providers need to be clear, then a bit clearer still.
Buyer beware no more; vendor beware if you don't pay heed to this list of demands from some seriously big spenders....
Proceed with caution: the immaturity of Cloud services makes contracting for them a risky business for CIOs.
Customers might think they automatically have flexibility and price elasticity with Cloud applications deals, but in reality many are no better than the lock-i...